Privacy Policy

English is not an official language of the Swiss Confederation. This translation is provided for information purposes only and has no legal force.

Pro-Data LGI SA attaches great importance to the protection of privacy, and in particular to data protection. Pro-Data LGI SA therefore endeavors to treat all data entered with the utmost care and complies with the provisions of Swiss data protection legislation.

This information also informs you of your personal data protection rights in relation to the processing carried out by Pro-Data LGI SA.

User data is collected during visits to our website and possible interactions with the services and features we offer.

This statement has been drawn up in accordance with the provisions of the Federal Acton Data Protection (“FADP”) of September 25, 2020, the Data Protection Ordinance (“DPO”) of August 31, 2022 and is inspired, as a matter of good practice, by the principles enshrined in the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

 

Data Controller

The data controller is:
Pro-Data LGI SA, Chemin de la Scie 2, 1290 Versoix, Switzerland

 

Host

This website is hosted by:
VTX Services SA, Succursale VTX Deckpoint, Rue Eugène-Marziano 15, 1227 Les Acacias, Switzerland

 

1. Collection of your personal data

We collect your personal data when you visit and browse www.prodata-group.ch (alias www.prodata.ch)

How? For what purposes?
The data you provide us with
  • Contact: for example, via the contact form, to ask us a question, or when you request service information (first name, last name, email, telephone).
Data from third parties, in particular information relating to your use of www.prodata-group.ch (alias www.prodata.ch)
  • We collect basic information relating to your connection to our website, particularly when you browse the site.
  • This includes your IP address, device type, browser type, date and time of connection, as well as information on visitor behavior (pages visited, duration).

 

2. Use of your personal data

The personal data collected by Pro-Data LGI SA is used for commercial and marketing purposes and is treated as strictly confidential.

We process your personal data for the following purposes:

On what basis? Purposes
When we have your consent
  • Pro-Data LGI SA may process your personal data for marketing purposes, in order to send you promotional information, product information and information about Pro-Data LGI SA by e-mail, SMS and MMS.
  • We place cookies or other tracking devices in accordance with our cookie policy.
  • Occasionally and with your consent, we will use your personal data for the purposes described at the time of collection.
Where processing is necessary to comply with a legal obligation
  • This includes disclosing information to law enforcement agencies, in connection with the exercise of legal rights, or for regulatory purposes.
This includes disclosing information to law enforcement agencies, in connection with the exercise of legal rights, or for regulatory purposes.
  • We use the information you provide to investigate complaints or claims you make about www.prodata-group.ch (alias www.prodata.ch) or our services.
  • We analyze the use of www.prodata-group.ch (alias www.prodata.ch) and use your information to help us improve, analyze and protect our content, products and services.
  • We use the information you provide to personalize the products / services we provide on the platform.
  • We protect the rights of Pro-Data LGI SA. This includes, but is not limited to, use for legal, compliance, audit, investigative and regulatory purposes (including disclosure for legal proceedings or litigation).

 

3. Data transfer / Retention period

In principle, your personal data will not be transferred to third parties.

Pro-Data LGI SA and any subcontractors (listed below) who process or access your personal data will do so mainly from Switzerland or the EEA. In the event that data is processed outside Switzerland or the EEA and in accordance with the FADP, the DPO as well as EU Regulation 2018/1725, Pro-Data LGI SA will previously ensure that an adequate level of protection of individuals’ fundamental right to data protection is provided, in particular by adopting the European Commission’s Standard Contractual Clauses.

List of subcontractors :

Name Service  Location (Transfer mechanism)
VTX Services Hosting & Domain name management prodata-group.ch Switzerland
DFI Services Domain name management prodata.ch Switzerland
Office 365 Emails, files, Teams platform Switzerland
WinBiz Accounting software Switzerland
Bexio Accounting software Switzerland
Infomaniak  E-mailing Switzerland
Namebay Domain name management trustchip.mc Monaco (Adequate Country)
Marcaria Domain name management of prodata.sg, prodata-group.sg, prodata-group.hk Italy (Adequate Country)
Office 365 Antispam and Viva Connection UE (Adequate Country)
GDPR Cookie Compliance Consent manager UK (Adequate Country)
ZenDesk Ticketing platform Germany (Adequate Country)
Facebook Social Network USA (Standard Contractual Clauses)
Google Analytics Analytics platform USA (Standard Contractual Clauses)
YouTube Social Network USA (Standard Contractual Clauses)

We may share your personal data with other members of the ProData Group located in Switzerland for the purposes of administration and customer management.
Data will be kept for the time necessary to achieve the purposes for which they are collected and for a maximum of 2 years after the last contact, unless the law requires us to keep it for a longer period. It will then be destroyed or made anonymous.

 

4. Data security

We take appropriate security measures (both organizational and technological) to protect your information against unauthorized access, alteration, disclosure or destruction.

 

5. Correction of your personal data

We attach great importance to the accuracy of the data we hold about you.

You may update your personal information at any time.

  • You may request access to, rectify or delete your personal data.
  • You may also restrict the processing of your personal data,
  • If at any time we have asked for your consent, you may withdraw it at any time.
  • You can ask to receive your personal data in a structured, machine-readable format (portability).
  • You may object to the processing of your personal data in certain circumstances.

In all cases, you can also send us a request via our contact form or by post to the following address:

Pro-Data LGI SA, Chemin de la Scie 2, 1290 Versoix, Switzerland.

However, these rights may be restricted in certain situations. If this is the case, you will be provided with the reason for the exception in the FADP, DPO or GDPR. This is the case in particular when we are able to prove that we are legally obliged to process your data, or when this data infringes the rights of a third party, including our rights, or when you ask us to delete data and we are legally obliged to retain it, or when retaining it is in our legitimate interests).

 

6. Contact

If you have any questions about the protection of your personal data, please contact us using our contact form

 

7. Right to lodge a complaint

You also have the right to notify the Federal Data Protection and Information Commissioner (FDPIC) – Feldeggweg 1 – CH-3003 Bern, of any complaints relating to the way in which Pro-Data LGI AG collects and processes your data.

 

8. Changes

This data protection declaration may be amended by Pro-Data LGI AG at any time. Please consult it regularly.